Internal AI assistant for support knowledge retrieval for ai teams

The client needed a dependable ai system that could replace scattered spreadsheets, email handoffs, and manual status updates without disrupting daily operations.

Next.jsOpenAI APIPostgreSQLpgvectorAuth.js

Solution

We delivered a focused product surface with authenticated access, structured operational controls, validated forms, reporting views, and a clean handoff model. The architecture used Next.js, OpenAI API, PostgreSQL so the team could launch quickly while keeping a path for later integrations.

Outcome

The engagement improved operational visibility, reduced repetitive follow-up, and gave the team a production-ready workflow for intake, review, reporting, and customer communication.